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Banking & Financial Services

Customer Service Officer / Senior CSO | UP S$4k | Banking Industry | CBD/Central/West

Job details

Location: Singapore
Job Type: Permanent
Discipline:
Posted: 18 days ago

Job description

Salary: $3,000 – 4,000 + Allowance

Working hours: Rotating shift (NO OVERNIGHT SHIFT) | Mon – Sun (Any 5 days)

​Duties

  • Deliver personalised service over the telephone to customers in call centre on banking products, accounts, and service inquiries.

  • Provide one-stop customer services across all channels of communications

  • Meet Customer Centre targets set (KPIs) without compromising quality of service delivery

Requirement

  • Min DIPLOMA in any field

  • Well-groomed, with a pleasant and dynamic personality

  • Excellent customer service